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Technology

Our technology clients including Microsoft and Atos Origin, utilise assessment solutions to aid the learning and knowledge of employees, partners and customers.

Whether supporting employee learning in a fast-paced environment, ensuring technical product knowledge, accrediting partners and resellers or identifying recruitment candidates with the right skills, there are many areas where innovative use of assessments can support the success of technology clients.

Partner and Reseller Programmes

  • Support and aid channel learning and partner readiness
  • Identify and signpost learning resources based on assessment results (topic scores and individual questions marked incorrect)
  • Certification preparation with ‘Personalised Learning Plans’ based on recognised knowledge gaps
  • Certification programmes (see below)
  • Benchmark individuals and partners with the potential to provide data to partners

Certification Programmes

  • Branded certification portals based on your business rules
  • Programme of assessments and certification
  • Rules can include order assessments and certification can be taken, time to complete, re-sit rules, certification expiry etc
  • Dynamic assessment programme based on registration data such as language, roles, organisation or business group
  • Tailored to clients brief for bespoke branded programmes

Customer Learning

  • Support customer knowledge
  • Enable self-assessment of knowledge and signpost appropriate learning with ‘Personalised Learning Plans’
  • Engage customers in measuring technical and product knowledge
  • Prepare customers for certification

Technical Recruitment

  • Identify those with the right technical skills, where a CV may prove ineffective
  • Highlight strengths and weaknesses of candidates and benchmark
  • Save time and money by focussing resource on the right candidates
  • Pre-interview sift and /or part of the selection process
  • Assess many skills simultaneously that match real job requirements

Training Needs Analysis

  • Identify skills gaps of individuals, group and the business
  • Eliminate training or refresher courses where appropriate knowledge already exists
  • Improve learning programmes based on results analysis

Product Knowledge

  • Ensure product knowledge
  • Test and accredit
  • Measure knowledge versus confidence

Inductions, On-Boarding & Graduate Programmes

  • Test and accredit programmes to ensure understanding and knowledge
  • Early identification of issues
  • Highlight heroes and villains through benchmarking


 

 

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